Kratka biografija:
Datum i mesto rođenja: 13.09.1983. Zadar, Hrvatska
Osnovne studije završila je na Prirodno-matematičkom fakultetu u Novom Sadu 2008. godine. Godinu dana kasnije završila je master studije na istom fakultetu. Godine 2011. upisuje doktorske studije, smer geonauke- turizam. Uspešno ih završava odbranom doktorata na temu Evaluacija efekata inovativnosti u funkciji unapređenja kvaliteta i lojalnosti gostiju u restoraterstvu Vojvodine 2014. godine.
Kontakt:
email: gagicsnjezana@gmail.com, snjezana.gagic@dgt.uns.ac.rs
Termini konsultacija: Ponedeljak: 10:00-12:00č Sreda: 10:00-12:00č (obavezna najava na mail)
Zvanja:
- 2024. – Docent na katedri za gastronomiju, Departmana za geografiju, turizam i hotelijerstvo, Prirodno-matematičkog fakulteta, Univerziteta u Novom Sadu.
- 2014 – 2019. – Docent, Univerzitet za poslovne studije, Fakultet za turizam i hotelijerstvo, Banja Luka
- 2015 – 2022. – Profesor strukovnih studija, Visoka škola strukovnih studija za menadžment i poslovne komunikacije, Sremski Karlovci
- 2011 – 2015. – Asistent, Visoka škola strukovnih studija za menadžment i poslovne komunikacije, Sremski Karlovci
- 2012 – 2013. – Demonstrator vežbi, Departmana za geografiju, turizam i hotelijerstvo, Prirodno-matematičkog fakulteta, Univerziteta u Novom Sadu.
Oblast naučnog istraživanja
- Hrana i vino
- Pića
- Menadžment hrane i pića
Predmeti
Osnovne studije:
- Usluživanje hrane i pića
- Slaganje hrane i pića
- Tehnologija pića
- Tehnologija životnih namirnica
Master studije:
- Strateški menadžment hrane i pića
Doktorske studije:
- Naučni trendovi u savremenoj gastroenologiji
Ostale važne informacije
- Strani jezici: engleski
Knjige
- Gagić, S. (2019).UPARIVANJE HRANE I VINA, Alfagraf, Novi Sad
- Gagić, S. (2016). SERVIS HRANE I PIĆA, Univerzitet za poslovne studije, Fakultet za turizam i hotelijerstvo, Banja Luka.
- Gagić, S. (2014): OSNOVE UGOSTITELJSTVA, Alfa Graf, Novi Sad.
- Krpan, I., Miličević, M., Behmen-Miličević, A., Čusto, S., Gagić, S. (2014). Zbirka propisa ugostiteljske djelatnosti sa vodičem za ugostitelje sa primjerima iz prakse, HIB media d.o.o., Mostar.
Neformalna edukacija/usavršavanja
- Food Tourism: Trends and Developments, La Fondation pour la Formation Hoteliere, Manchester Metropolitan University, Novi Sad, 2017
- Managing Food and Beverage operation, La Fondation pour la Formation Hoteliere, Manchester Metropolitan University, Belgrade, 2017
- English language, FCE, British Council
- Entrepreneurial skills, King Baudouin Foundation, 2016
- Food and Wine pairing, La Fondation pour la Formation Hoteliere, Manchester Metropolitan University, Belgrade, 2015
- Communication and presentation skills, King Baudouin Foundation, 2016
- Sommelier, Sommelier Association, 2014
- Food and Beverage Management, La Fondation pour la Formation Hoteliere, Manchester Metropolitan University, Belgrade, 2013
- Culinary Art and International Guest Satisfaction, La Fondation pour la Formation Hoteliere, Manchester Metropolitan University, Belgrade, 2013
- Succession Planning in SME-a, La Fondation pour la Formation Hoteliere, Manchester Metropolitan University,Banja Luka, 2015
- Merchandising and Upselling I, La Fondation pour la Formation Hoteliere, Manchester Metropolitan University, Belgrade, 2015
- Merchandising and Upselling II, La Fondation pour la Formation Hoteliere, Manchester Metropolitan University, Belgrade, 2015
- Business Success Through Sustainability,Support of the Netherlands Ministry of Foreign Affairs), Budva, Montenegro, 2009
- Healthy food school, 2012
- ISO 9001:2008
- EIAT – Education
Ostalo
- Osnivač agencije za edukaciju i savetovanje ugostitelja Five Star Experience (www.fse.rs)
Odabrane reference
- Vujićić, D., Jovičić, A.,Lalić, D., Gagić, S., Cvejanov, A. (2015). The relation between job insecurity, job satisfaction and organizational commitment among employees in the tourism sector in Novi Sad, Economic and Industrial Democracy, 1–20. ISSN: 0143-831X.
- Vuković, A. J., Gagić, S., Terzić, A., Petrović, M. D., Radovanović, M. (2018). The Impact of Organisational Learning on Innovation. Case Study of the Serbian Hotel Industry. Journal of East European Management Studies, 23(4), 673-692. ISSN 09496181
- Gagić S., Tešanović, D., Ivkov-Dzigurski, A., Pivac, T., Jovićić, A. (2013). Motives and attitudes of food and drink festival visitors: A case study of Serbia, Journal Of Food Agriculture and Environment, vol. 11, No 1, pp. 1055-1059. ISSN: 1459-0255.
- Banjac, M. V., Tešanović, D. V., Bajkanović, J. V., Kalenjuk-Pivarski, B. M., Gagić-Jaraković, S. M., Grubor, B. R. (2022). Sensory satisfaction of tourists with local cheese and wine. Acta Periodica Technologica, (53), 75-87. ISSN 2683-3867
- Vuković, A. J., Damnjanović, J., Papić-Blagojević, N., Jošanov-Vrgović, I., & Gagić, S. (2018). Impact of leadership on innovation: Evidence from the hotel industry. Management: Journal of Sustainable Business and Management Solutions in Emerging Economies, 23(3), 57-66. ISSN: 1820-0222
- Gagić, S. Jovičić,A., Tešanović, D., Kalenjuk, B., (2013) Motives for food choice among serbian consumers, Economics of Agriculture, (61) 1, 41-51. ISSN: 0352-3462.
- Gagić, S., Kalenjuk, B. Jovičić, A., Petrović M.,(2016). Društveno odgovorno poslovanje u ugostiteljstvu, Turističko poslovanje br 18, str. 33-35, ISSN 0354-3099.
- Gagić, S. (2016). Restaurant innovativeness: A case study of Vojvodina. The European Journal of Applied Economics, 13(2), 57-69. DOI: https://doi.org/10.5937/ejae13-10503.
- Gagić, S. (2016). Restaurant ratingu sistem in the world. Hotellink, 257-261, ISSN 1451-5113.
- Gagić S., Kalenjuk, B., Jovičić, A., Petrović, M. (2015): Lojalnost gostiju u ugostiteljstvu, Turističko poslovanje, 16, 5-13. ISSN 0354-3099.
- Gagić, S., Ivkov, M. (2013) Food and Wine pairing-six course menu example, Hotellink 14 (21-22), 363-371, ISSN 1451-5113.
- Gagić, S., Jovičić Vuković, A. (2017). Best human resources practices in the hotel industry, 2nd International Scientific Conference Tourism in Function of Development of the Rupublic of Serbia, Tourism product as a factor of competitiveness of the Serbian economy and experiences of other countries: Thematic Proceedings, University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja, Vol 1, 113-131.
- Gagić, S., Jovičić Vuković, A., Kalenjuk, B. D., Petrović, M. (2016). Electronic meal experience: the analysis of best restaurants in Novi Sad, SITCON 2016 – Singidunum International Tourism Conference, Conference Proceedings, Univerzitet Singidunum, Beograd, pp. 235-242, ISBN 978-86-7912-641-2, DOI 10.15308/Sitcon-2016-235-242